Dr. Karen Ho Dentist Hamilton ON - Leaf 905-547-4940

Payment Policy

We are happy to assist you with billing and payment questions. Please view our Payment Policy for information. If you require further assistance, feel free to contact us at 905-547-4940.

Payments are due at the time of service

Unless payment arrangements have been made with our financial coordinator, fees for treatment are due at the time of service. We accept cash, debit, and various credit cards. We also accept assignment of benefits from many insurance providers. If you would like to inquire about financial arrangements, please contact our office before your scheduled services.

Assignment of benefits

For insurance providers who accept direct billing, we are happy to accept assignment of benefits. This means that we can bill your insurance company for provided services and they submit payment directly to our office. When accepting assignment of benefits, we request a credit card number to be provided to us. If a balance remains after we receive payment from your insurance provider, the amount will be billed to your credit card, and a receipt will be sent to you.

Some insurance providers will send payment only to the subscriber, not to the dental provider. In this instance, you would pay for your dental services and submit a claim to your insurance company for reimbursement. Our office is happy to assist you with this process, providing you with the paperwork you need to submit your claim. With electronic transmission from our office, you may be able to see reimbursement within a week.

Comprehensive care

If you require extensive treatment such as dental crowns, bridgework, or orthodontic care, we can arrange for the balance of your treatment to be paid in installments. Payment arrangements are made in advance. Post-dated payments may be made with credit card or cheques left with our financial coordinator.

Exceptions

Patients with government insurance services such as Veterans Affairs, Child Health Benefits, Social Services, and First Canadian Health Services will not be asked to leave credit card information.

We are happy to assist you with your insurance and payment questions. Call 905-547-4940 to speak with a friendly member of our staff.

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